FAQ
Frequently Asked Questions
Everything you need to know about K9 Forge gear
What materials are used in K9 Forge products?
We use 1000D ballistic nylon webbing, matte-black metal hardware (cobra buckles, D-rings, swivel hooks), neoprene padding, and retroreflective stitching — the same materials trusted by professional K9 handlers worldwide. Zero plastic hardware. Zero shortcuts.
Are your products suitable for large breeds?
Absolutely. Every harness, collar, and leash in our lineup is engineered specifically for large, powerful working breeds — German Shepherds, Belgian Malinois, Rottweilers, Dutch Shepherds, and similar high-drive dogs.
Can I personalize my collar?
Yes. Select products offer custom embroidered name and phone number. Simply choose your personalization options on the product page before adding to cart. Each embroidered piece is made to order.
How do I find the right size?
Use a soft tape measure around the widest part of your dog's neck (for collars) or chest girth (for harnesses). Add two fingers of space for a proper, comfortable fit. Detailed size guides are available on each product page.
How long does shipping take?
Standard delivery takes 7–15 business days. Express options (5–8 business days) are available in select regions. All orders are dispatched within 2–5 business days of placement. See our full Shipping Policy for details.
What if my item arrives damaged?
Contact us within 48 hours of delivery with your order number and photos of the damage. We will arrange a replacement immediately — at no cost to you, no questions asked.
Do you offer wholesale or bulk orders?
Yes. Reach out directly at [your email] for wholesale pricing, minimum order quantities, and lead times. We work with trainers, kennels, and tactical supply retailers.
How do I care for my K9 Forge gear?
Hand wash with mild soap and cold water. Air dry only. Do not machine wash, tumble dry, or bleach. Inspect all hardware and stitching regularly for signs of wear. Properly maintained, your K9 Forge gear is built to last years of hard use.